PRIVACY POLICY

This privacy policy explains to you what information we will collect and hold about you and what we will do with it. It also explains your rights and who to contact if you have any questions about this notice. This privacy policy applies to the visit and usage of the website fokkerservices.com. Fokker Services B.V. is committed to using and managing personal information responsibly and ethically. We value your privacy and are committed to maintain this security. However, Fokker Services needs to collect data from you in order to offer you specific services. Please note this Privacy Policy is subject to change at any time, mainly in order to comply with legal and regulatory changes as well as taking into account changes in technology or legislation. In case of material changes, we will notify you promptly.

Type of data we collect

Your collected and processed data will be used to run our website as optimal as possible; all data will be used to improve the user experience. There are different kind of situations in which we collect different types of data from you.

  1. Information we collect

We only gather what we believe is essential for doing business and providing our services. The personal data we collect depends on the ways in which you interact with Fokker Services and it may include the following.

  • Full name
  • Company name
  • E-mail address
  • Phone number
  • Country
  • Job Function
  • Website URL

  1. Automatically Collected Information

When you visit our website, we automatically collect certain information. We collect the following:

  • Cookies
    Our website uses Cookies. A cookie is a small file downloaded onto a computer when a user is accessing our websites. It is a text file which identifies your computer to our server. When you enter our sites your computer will automatically be issued with a cookie. Cookies in themselves do not identify the individual user, just the computer used. Cookies can be used for tracking your internet usage and to remember your preferences and search commands. To find out more about our usage of cookies please see our cookie policy.

  • Third party tracking tools and log information
    We will track your activity on the site to run and improve the user experience. To improve our website performance and its features and services, we use third party tools. The tracking tools are collecting non-personal information as well as personal information. We log information about your use of the services, including the type of browser you use, access times, pages viewed, your IP address, your general location and the page you visited before navigating to our Services. Further, we collect information about the computer or mobile device you use to access our services.

How and why we collect this data

We use the information we receive from you as follows:

  • Sign up for newsletter and information
    We use your information such as name and e-mail address to send you our newsletter and information regarding our services if you sign up for this. You can opt-in to that via our newsletter sign up forms.

  • Get in contact with us
    On our website it is possible to get in contact with us via forms and emails if you want to get more information. In order to answer to your requests we use your personal data you provide such as name and e-mail address.

  • Customization and optimization of our website for your experience
    We may use the information you provide to us along with any computer information we receive to customize and improve our website.

Sharing of your data

We only share your data with trustworthy parties we mention in this privacy policy. We do this to offer and improve our services.

Service providers

We use external service providers to support our website. We do not give permission to them to use or publish your personal data outside of the services they are providing to us. Once they’re getting access to the data, these parties will be subject to this privacy policy.

Our website is hosted and partly operated by the valley b.v.. Third party service providers we use are ActiveCampaign, Umbraco and Google Analytics. ActiveCampaign is a marketing and automation tool which we for example use for site tracking to evaluate and improve our site. Furthermore, we use ActiveCampaign to communicate with you via email, for example via our newsletter. If you consented on receiving the newsletter this will apply to you. Google Analytics will be used to track the website usage in order to improve our web environment and services. Umbraco is the Content Management System we are publishing our website with and which receives your personal information you’re filling in into the interface (in forms for instance). If you have further interest in the tools and their data handling please find their policies here:

ActiveCampaign: https://www.activecampaign.com/privacy-policy

Google Analytics: https://policies.google.com/technologies/partner-sites

Umbraco: https://umbraco.com/about-us/privacy/

 

Retention of your personal data

We do not store personal data longer than necessary. The retention period is related to the purpose for which the data was obtained and any legal obligations. Regarding services like email newsletters we will process your personal data for as long as you wish to receive information from us. You may withdraw your consent at any time by contacting our team or by following the instructions to unsubscribe in any email that we send to you.

Rights you have in relation to your personal data

In addition to the rights to object and withdraw consent to direct marketing, you have a number of rights in relation to your personal data. These include the right, subject to exceptions, to:

  • access your personal data
  • request the rectification or erasure of your personal data
  • request restrictions on the processing of your personal data

Please contact info.fokkerservices@fokker.com if you wish to exercise any of these rights.

For more information about the way we process your data, you should contact our Data Protection Officer via info.fokkerservices@fokker.com.

COOKIE POLICY

What are cookies?

A cookie is a small file downloaded onto a computer when a user is accessing our websites. It is a text file which identifies your computer to our server. When you enter our sites your computer will automatically be issued with a cookie. Cookies in themselves do not identify the individual user, just the computer used. Cookies can be used for tracking your internet usage and to remember your preferences and search commands. If you like to know more about cookies you can visit the websites http://www.allaboutcookies.org/ or http://www.youronlinechoices.eu/ .

 

How do we use cookies?

We use the following cookies

  • ActiveCampaign
  • Cookie Consent
  • DoubleClick
  • Google Analytics
  • Google Tag Manager
  • fokkerservices.com

We do not utilize any other cookies on our sites. Allowing us to create a cookie does not give us access to the rest of your computer and we will not use cookies to track your online activity once you leave our site. We are not able to obtain any personal information about you from our use of cookies. 

 

How can you manage and delete cookies?

You have the ability to change the settings on your internet browser to accept all cookies, to notify you when a cookie is set, or not to receive cookies at any time, although this may mean that some services on our sites can then not be provided to you.

 

Google Chrome:

https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Microsoft Internet Explorer:

http://support.microsoft.com/kb/196955

Firefox:

http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Safari:

http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Opera:

http://www.opera.com/browser/tutorials/security/privacy/

 

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site and you will prevent us from obtaining valuable analytics information that helps us improve the content and functionality of our site.