Head of Airworthiness, Virgin Australia
Digital transformation is something we started 20 years ago when we launched MyFokkerFleet.com in 2001. It is our online mission to create and stimulate new customer engagements by providing relevant, innovative and valuable online services that are helpful and rewarding in the daily jobs of our customers to keep their fleet in a reliable and affordable operation.
MyFokkerFleet.com and MyAircraftFleet.com are the customers portals of Fokker Services. These portals provide fully customized information related to both logistical and technical content and transactions. Services provided range from parts availability, component repair, exchange programs, ordering, order status, documentation, invoicing, processing of technical questions, knowledge bases, modifications, engineering bulletins and aircraft maintenance.
ModStore.aero is the number 1 aircraft modifications trading place in the world. It is a platform where buyers and sellers of all available aircraft modifications meet.
AirlinesforAirlines.com is the sharing platform for ATR operators and lessors which is all about finding and providing the right part/component, tool, manpower, advice/knowledge or even aircraft amongst fellow regional airlines which fly the same aircraft type, think alike and work together, especially in critical or AOG situations.
The App The 'Fokker Services' app provides real-time information on parts availability and component repair capability. It also offers instant email services related to order status, order documents and a spares quick quote service.